General-insurance and life & protection distributors run product oversight, financial promotions, client money and IDD people-compliance from one platform — with the evidence trail ICOBS demands.
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E3 + E4 dedicated CMP chapters
Maker-checker approval built in
Statutory & non-statutory trust
Fair value, promotions, client money, competence — the FCA doesn’t ask whether you complied. It asks you to prove it, and the burden of proof sits with the firm.
Since PS21/5, every product you distribute needs a documented fair-value assessment — value, remuneration, distribution chain. “The premium seems reasonable” isn’t an assessment; the file has to exist, product by product.
A promotion goes out; the approval lives in someone’s inbox. When the FCA asks who signed it off under ICOBS 2 — and when — the trail has to exist.
Statutory trust, non-statutory trust or risk transfer — CASS 5 turns on which regime each account sits under. If the answer lives in old TOBA terms nobody has re-read, the reconciliation can’t be right either.
The IDD expects everyone in the distribution chain to stay demonstrably competent, and your senior managers and certified staff owe CPD hours every year. Certificates in inboxes and personal spreadsheets aren’t records — they’re a finding waiting to be written.
Target market understood, distribution strategy consistent, information flowing back to the manufacturer — the distributor obligations under PROD. A thin file here is the first thing a supervisory visit finds.
Policy statements, consultations and Handbook changes land weekly across 13 UK regulators. Missing the one that rewrites your obligations is how firms fall behind.
Named chapters, registers, engines and filters for firms whose obligations live in ICOBS, the IDD and CASS 5.
E3 Insurance Distribution — General Insurance and E4 Insurance Distribution — Life & Protection put 30 sector-specific checks into your monitoring plan — product oversight, fair value, disclosure, claims handling and add-on sales under ICOBS, plus the IDD competence regime. Policy Studio adds an ICOBS Handbook Guide, drafted, reviewed and operationalised. Both chapters sit inside the 1,139-template library.
A register variant built for the ICOBS regime: every promotion logged, put through maker-checker approval before it runs, and closed with a timestamped audit trail — so “who approved this, and when?” is one filter away.
A specialist ICOBS attestation form tests your distribution arrangements directly against the Handbook — guided question sets, evidence attached, sign-off recorded.
Premiums held as client money run under CASS 5 — statutory or non-statutory trust status, risk-transfer terms, segregation, client-money reconciliations and acknowledgement-letter tracking, evidenced end to end.
Regulatory Intelligence carries a dedicated Insurance sector filter, keyword-mapped to ICOBS, the IDD and Solvency II — and Otto scores each item’s relevance to your firm across the 13-regulator feed.
Insurance distributors sit squarely inside the Consumer Duty. The A8 chapter puts PRIN 2A checks into your monitoring plan, a 54-question fair-value assessment runs per product, and Otto drafts the 13-section annual board report from your live data.
The E3 and E4 insurance chapters land in your programme complete — checks, owners, cadences and regulatory references — with the registers and attestations insurance distributors run alongside.
E3 Insurance Distribution — General Insurance and E4 Life & Protection — anchored to ICOBS 2–8, the IDD and PS19/5, PS20/9 and PS21/5.
74 regulation-anchored categories, including the A8 Consumer Duty chapter insurance distributors run alongside their sector checks.
The financial-promotions register in its ICOBS variant — maker-checker approval before anything runs, every decision timestamped.
The specialist ICOBS attestation form with guidance in-form and sign-off recorded — declarations you can produce, not reconstruct.
The head-of-compliance landing surface. Live KPI tiles for open, closed and overdue tasks, completion and approval rates, an overall Health Score, RAG summary and monthly trends — every tile a one-click drill-down to the records underneath.
1,139 expert-built monitoring checks across 74 regulation-anchored categories — including the E3 and E4 insurance-distribution chapters and the A8 Consumer Duty chapter. Each template ships with a regulatory reference chain and plain-English guidance that pre-populates in-form.
Every formal declaration, completed and signed off in-platform. Attestation forms including the specialist ICOBS form, with the FCA Principles individually ticked and a maker-checker approval workflow — the form can’t be submitted until every obligation is signed off.
Every event your firm has to record, in one tracker. Financial promotions in their ICOBS variant, complaints, breaches, gifts & entertainment and conflicts — status chips, named owners, due dates and the same maker-checker approval workflow throughout.
The Duty asks insurance distributors the hardest question in the Handbook — does this product deliver fair value? The Consumer Duty module turns the answer into evidence: assessments, registers and a board report drafted from live data.
The full PRIN 2A assessment — Products & Services, Price & Value, Consumer Understanding and Consumer Support — each scored against FCA expectations with a named owner.
A structured fair-value assessment per product — value, remuneration and the distribution chain, documented the way PS21/5 expects.
Complaints, Trigger Events, Adverse Outcomes, Root Cause Analysis, Vulnerability and the Gap Register — each with named owners and attached evidence.
The PRIN 2A Annual Board Report drafted by Otto from your live data — 13 sections plus Sign-Off and Challenge Record, board-ready.
A 30-second status check for the whole firm: a Consumer Duty Health donut, the four-outcome performance radar against your own thresholds, the cross-cutting rules, the in-scope products & services register — every product you distribute — quarter-on-quarter trend and product reviews, one screen.
The full Consumer Duty assessment, chapter by chapter: the four outcomes, the cross-cutting rules and the wider areas — governance, monitoring, complaints, third parties, foreseeable harm and vulnerable customers — each scored against FCA expectations with a named owner and evidence. For a distributor, fair value sits at its centre: a 54-question assessment per product.
The 29-page PRIN 2A Annual Board Report drafted by Otto from your live data in seconds. An executive summary and an overall Consumer Duty health score, 13 sections plus Sign-Off and Challenge Record. Review, sign, export — board-ready, supervisor-ready.
Everyone in your distribution chain has to be demonstrably knowledgeable, competent and of good repute. People Compliance keeps the records — a dedicated IDD staff record type for the wider distribution chain, with CPD logs and fit & proper assessments on the SM&CR records your senior managers and certified staff run on.
A dedicated IDD Staff Member record type for the people your insurance distribution depends on — role, status and records in one register.
Structured and unstructured CPD hours against an annual target on your senior managers’ and certified staff’s records, with a full activity log — course, type, hours, date — provable at the next check.
The full FCA Form A Section 5 assessment for your senior managers and certified staff — a five-node wizard across Criminal, Civil, Business, Regulatory and Other matters, with an exportable certificate.
KPI tiles for Senior Managers, Certified Persons and other staff, with F&P and due-diligence outstanding flagged — the whole population, one screen.
Your whole regulated population on one screen. KPI tiles for Total People, Senior Managers, Certified Persons, Other Staff, F&P Outstanding and DD Outstanding, over a full People Records register — including the dedicated IDD Staff Member record type insurance distributors run on. Click any row to open the inline editor.
Continuing Professional Development, evidenced. Structured and unstructured CPD hours against an annual target, a completion ring and a full activity log — course, type, hours, date and comments — so every certified person’s competence stays current and provable at the next supervisory check.
The full FCA Form A Section 5 Fit & Proper assessment, live: a five-node wizard across Criminal · Civil · Business · Regulatory · Other, with a RAG Declaration Summary (Green = all clear · Amber = disclosure needs review · Red = incomplete) and a one-click Export F&P Certificate.
Otto is the platform’s built-in compliance advisor, grounded in 150+ expert-authored documents. She reads your live monitoring, Consumer Duty and client-money records — not a generic handbook summary — and drafts the reports the regulator expects to see.
Your year’s monitoring drafted from live data, citing ICOBS among its 13 regulatory anchors — coverage, findings and remediation, section by section.
The 13-section PRIN 2A annual board report, drafted from your live outcome data — with fair value evidenced product by product.
A CASS oversight report drafted from your live CASS 5 records — trust status, reconciliations and acknowledgement letters, ready for scrutiny.
Ask about your IDD obligations and Otto answers from your live records — whose CPD is short, where the file is thin, what closes the gap.
AI drafts, humans decide — nothing is auto-submitted, and every fact traces to your live firm data.
Three ways to run ICOBS compliance. Only one produces evidence the FCA can inspect — on the day they ask for it.
What a general-insurance broker or a life & protection adviser wants to know about platform-grade ICOBS compliance.
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