FOR CROWDFUNDING & P2P PLATFORMS

COBS 14.4 and CONC, One Programme.

P2P and investment-based crowdfunding platforms run appropriateness, financial promotions, Consumer Duty and investor-onboarding controls from one platform — with the evidence trail the FCA expects.

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15 Crowdfunding-Specific Checks

E11 dedicated CMP chapter

Consumer Duty Built In

A8 chapter + 13-section board report

Crowdfunding Intelligence Filter

P2P + IFISA keywords, 13 regulators

COBS 14.4 Direct-Offer Monitoring
Appropriateness Assessments
COBS 4.7 Risk-Warning Checks
Consumer Duty Evidence
Investor Onboarding CDD
Crowdfunding-Filtered Reg Intelligence

Two Sourcebooks, Retail Investors and One Evidence Burden

Crowdfunding platforms sit where COBS meets CONC, marketing high-risk investments to retail customers — the FCA doesn’t ask whether you complied. It asks you to prove it.

Risk Warnings You Can't Prove Ran

COBS 4.7 prescribes how high-risk investments are marketed to retail investors. If your evidence of which warning appeared, where and when is a screenshot folder, it won’t survive scrutiny.

Every Pitch Page Is a Financial Promotion

Each listing, banner and investor email sits under s21 FSMA and COBS 4. When the FCA asks how promotions are checked before they run — and by whom — the trail has to exist.

Appropriateness Tests Buried in the Codebase

Retail investors must be assessed before they invest. If the record of who was tested, when and against what lives only in your product database, compliance can’t produce it on demand.

The Consumer Duty Report From Scratch

Retail investors put your platform squarely in the Duty’s scope. When the board asks for outcomes evidence across all four outcomes, assembling it from spreadsheets takes weeks.

CDD on Both Sides of the Marketplace

Investors on one side, fundraisers on the other — both need documented KYC, risk ratings and review cadences. Onboarding records scattered across tools are a finding waiting to happen.

The Rule Change You Missed

Crowdfunding rules have moved repeatedly, and policy statements land weekly across 13 UK regulators. Missing the one that rewrites your marketing restrictions is how platforms fall behind.

Crowdfunding and P2P, Covered by Name.

A dedicated E11 chapter, a named sector filter and the Consumer Duty evidence retail-investor platforms are judged on.

Dedicated Crowdfunding Chapter

E11 Crowdfunding & P2P puts 15 sector-specific checks into your monitoring plan — the direct-offer and risk-warning rules under COBS 14.4 and 4.7, the CONC provisions that bite P2P lending, and client-money anchors under CASS 7 and 10 where the platform holds investor funds. Part of the 1,139-template library.

COBS 14.4COBS 4.7CONC 1.2CONC 5ACASS 7/10

Appropriateness and Fin-Prom Chapters

The A-chapter backbone carries the controls investment-based platforms run continuously: A11 Suitability & Appropriateness tests how retail investors are assessed before they invest, and A12 Financial Promotions monitors every promotion against COBS 4 and s21 FSMA — each around 15 checks, with owners, cadences and evidence attached.

COBS 10/10ACOBS 9/9ACOBS 4s21 FSMA

Consumer Duty, Evidenced

Retail investors put crowdfunding platforms squarely in the Duty’s scope. The Consumer Duty module runs structured assessments across all four outcomes and drafts the 13-section board report from your live data — with the A8 chapter adding Duty checks to your monitoring plan.

A8 ChapterFour Outcomes13-Section Board Report

Crowdfunding-Filtered Intelligence

Regulatory Intelligence carries a dedicated Crowdfunding sector filter, keyword-mapped to P2P and IFISA — and Otto scores each item’s relevance to your firm across the 13-regulator feed, so the consultation that rewrites your marketing rules surfaces at the top.

P2PIFISA13 Regulators

Investor Onboarding CDD

The Financial Crime module documents CDD and KYC across both sides of your marketplace — investors and fundraisers risk-rated and reviewed on cadence, sanctions screening with a hit log, and the records the MLRO’s annual report is built on.

CDD/KYCMLR 2017Sanctions

Your Crowdfunding Monitoring Plan, Ready on Day One

The E11 Crowdfunding & P2P chapter lands in your programme complete — checks, owners, cadences and regulatory references — with the appropriateness and fin-prom chapters platforms run alongside.

15 crowdfunding-specific checks

E11 Crowdfunding & P2P — anchored to COBS 14.4 and 4.7, CONC 1.2 and 5A, with CASS 7 and 10 anchors where investor money is held.

1,139 expert templates

74 regulation-anchored categories, including deep-dives on suitability and appropriateness (A11) and financial promotions (A12).

Fin-prom monitoring built in

Financial promotions monitored through the E11 and A12 chapters — scheduled checks against COBS 4 and s21 FSMA, with owners and evidence attached.

Registers with maker-checker

Complaints, breaches, gifts & entertainment and conflicts as structured registers — every entry closed through a maker-checker approval, timestamped.

Compliance Monitoring Hub dashboard — KPI tiles, health score, RAG summary and distribution, status breakdown and monthly trends

The head-of-compliance landing surface. Live KPI tiles for open, closed and overdue tasks, completion and approval rates, an overall Health Score, RAG summary and monthly trends — every tile a one-click drill-down to the records underneath.

Compliance Monitoring Task Library — 1,139 expert-built monitoring check templates across 74 categories, including the E11 Crowdfunding and P2P chapter

1,139 expert-built monitoring checks across 74 regulation-anchored categories — including the E11 Crowdfunding & P2P chapter and deep-dive chapters on suitability, appropriateness and financial promotions. Each template ships with a regulatory reference chain and plain-English guidance that pre-populates in-form.

Register submissions tracker — complaints, breaches, gifts and entertainment and conflicts with owners, due dates and approval status

Every event your platform has to record, in one tracker. Complaints, breaches, gifts & entertainment and conflicts — status chips, named owners, due dates and a maker-checker approval workflow throughout.

Explore the Compliance Monitoring Hub →

Retail Investors Mean the Duty Applies — Here’s the Evidence

Crowdfunding and P2P platforms serve retail customers directly, so good outcomes have to be assessed, monitored and reported to the board — the module does all three from live data.

Four outcomes, assessed

Products and services, price and value, consumer understanding and consumer support — structured assessments per product, with gaps flagged.

13-section board report

The annual Consumer Duty board report drafted from your live assessment data — not rebuilt from spreadsheets every year-end.

Outcomes monitoring

Registers and management information for retail-investor outcomes, kept current between board cycles — evidence, not assertion.

The A8 chapter

Consumer Duty monitoring checks sit inside your compliance monitoring plan alongside E11 — one programme, one evidence trail.

Consumer Duty dashboard — outcome scores, assessment progress and the evidence position across all four Duty outcomes

Your Duty position on one screen — outcome-by-outcome scores, assessment progress and where the evidence is thin. For a platform serving retail investors, this is the page the board asks to see.

Consumer Duty structured assessments — question sets across products and services, price and value, consumer understanding and consumer support

Structured assessments across the four outcomes — guided question sets applied to each product or service on your platform, with findings, owners and remediation recorded as you go.

Consumer Duty intelligent reporting — the 13-section annual board report drafted from live assessment data

The 13-section annual board report, drafted from your live assessment data. Retail-investor outcomes, findings and actions — ready for challenge, not assembled the week before the board meeting.

Explore Consumer Duty →

CDD, Sanctions and the MLRO’s Records — One Evidence Trail

A crowdfunding platform onboards at scale on both sides of the marketplace — investors and fundraisers alike need documented due diligence, screening and review. One module holds the lot.

CDD on both sides

Investors and fundraisers onboarded with documented CDD and KYC — risk-rated, reviewed on cadence and escalated to enhanced due diligence where warranted.

B-chapter monitoring

The CMP’s financial-crime chapters test the programme itself — CDD/KYC (B2), enhanced due diligence and PEPs (B3) and sanctions (B5) among them.

Sanctions screening

Your screening programme documented — lists, thresholds, cadence — with a hit log, frozen-assets and OFSI licence registers.

MLRO reporting

The records the MLRO annual report is built on, kept live — and Otto drafts the report itself from them when the year closes.

Financial Crime dashboard — Financial Crime Health score, live operations across every regime, KPIs, the MLRO calendar and review SLAs

The MLRO’s morning glance. Financial Crime Health score, live operations across every regime, KPIs, the MLRO calendar and review SLAs — the whole function on one screen, every weakness one click from the work that fixes it.

Financial Crime registers — CDD and KYC records, risk ratings, review cadences and escalations as structured registers

Due diligence as structured registers, not folders. CDD and KYC records with risk ratings, review dates and escalation paths — the onboarding evidence for both sides of your marketplace, current and exportable when the FCA asks.

Sanctions workspace — screening programme, hit log, frozen-assets and OFSI licence registers and a breach log

The sanctions workspace: your screening programme — lists, thresholds, cadence — documented in one place, a hit log with dispositions, frozen-assets and OFSI licence registers, and a breach log with the reporting route named from the start.

Explore Financial Crime →

Otto Reads Your Live Compliance Data — Then Drafts the Report

Otto is the platform’s built-in compliance advisor, grounded in 150+ expert-authored documents. She reads your live monitoring, Consumer Duty and financial-crime records — not a generic handbook summary — and drafts the reports the regulator expects to see.

Annual Monitoring Report

Your year’s monitoring drafted from live data — the E11 chapter’s coverage, findings and remediation, section by section, with COBS and CONC among its 13 regulatory anchors.

Consumer Duty Board Report

The 13-section annual board report on retail-investor outcomes, drafted from your live assessment data — ready for challenge, not year-end assembly.

MLRO Annual Report

The MLRO annual drafted from your live financial-crime records — the CDD, screening and review evidence a two-sided marketplace generates, pulled into one report.

Ask Otto Anything

Ask about your COBS 14.4 obligations or your appropriateness posture and Otto answers from your live records — which checks are overdue, where the file is thin, what closes the gap.

AI drafts, humans decide — nothing is auto-submitted, and every fact traces to your live firm data.

Consultants and Spreadsheets vs RegTechPRO

Three ways to run crowdfunding compliance. Only one produces evidence the FCA can inspect — on the day they ask for it.

The Old Way
Consultant + Spreadsheets
c. £10,000/month retainer
  • Appropriateness records buried in the product database
  • Promotion checks on email — if the check is recorded at all
  • Consumer Duty evidence assembled from spreadsheets at year-end
  • The monitoring plan rebuilt from a blank page every year
  • Nothing board-ready to show the FCA on the day
The RegTechPRO Way
RegTechPRO
Three simple plans, no long-term contract
  • 15 crowdfunding-specific checks ready on day one — 1,139 in the library
  • Fin-prom and appropriateness monitoring through E11, A11 and A12
  • Consumer Duty assessments and the 13-section board report from live data
  • Regulatory intelligence filtered to the Crowdfunding sector
  • Otto drafts the annual report from your live data
The Stack Way
5+ Separate RegTech Platforms
£20,000–£50,000/year across the stack
  • Monitoring, Consumer Duty, AML and horizon-scanning — all separate platforms
  • 5+ vendor renewals, 5+ contracts, 5+ data silos
  • The same client data re-keyed into every system
  • No single evidence trail across the stack
  • Reconciliation overhead every board cycle
FAQs

Crowdfunding platforms. Questions Answered.

What a P2P or investment-crowdfunding platform director wants to know about running COBS 14.4 and CONC compliance in one place.

What does the E11 crowdfunding chapter actually cover?
E11 Crowdfunding & P2P puts 15 sector-specific checks into your monitoring plan, anchored to the direct-offer and risk-warning rules under COBS 14.4 and COBS 4.7, the CONC provisions that apply to P2P lending (CONC 1.2 and 5A), and CASS 7 and CASS 10 where the platform holds investor money. Part of the 1,139-template library spanning 74 categories and 8 regulators.
How are financial promotions handled for crowdfunding platforms?
Through the monitoring plan: the E11 chapter and the A12 Financial Promotions chapter (COBS 4, s21 FSMA) run scheduled checks on how promotions are prepared, checked and evidenced — each with a named owner, a cadence and evidence attached. There isn’t a crowdfunding-specific promotions register variant; the chapter-based approach is how this sector’s promotion controls are monitored, and complaints, breaches and conflicts still run as structured registers alongside.
We’re a P2P lending platform, not investment-based — does this still fit?
Yes. E11 spans both models: the CONC anchors carry the P2P lending side while the COBS 14.4 and 4.7 anchors carry investment-based crowdfunding, and you run the checks that match your permissions. Investment-based platforms typically add the A11 Suitability & Appropriateness chapter (COBS 9/9A/10/10A) for investor assessments; Consumer Duty and investor-onboarding CDD apply to both.
How does Consumer Duty apply to a crowdfunding platform?
Directly — you serve retail customers, so the Duty’s four outcomes apply to what you offer them. The Consumer Duty module runs structured assessments across products and services, price and value, consumer understanding and consumer support, the A8 chapter adds Duty checks to your monitoring plan, and the 13-section annual board report is drafted from your live assessment data.
How does Regulatory Intelligence filter to crowdfunding?
The feed monitors 13 UK regulators and carries a dedicated Crowdfunding sector filter, keyword-mapped to P2P and IFISA. Otto reads each item against your firm’s profile and scores its relevance — so the consultation that rewrites your marketing restrictions surfaces at the top, not on page four.
What does Otto actually draft for a crowdfunding platform?
The Annual Compliance Monitoring Report covering your E11 monitoring year, with COBS and CONC among its 13 regulatory anchors; the 13-section Consumer Duty board report on retail-investor outcomes; and the MLRO annual from your live CDD and screening records. AI drafts, humans decide — nothing is auto-submitted.

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