FOR APPOINTED REPRESENTATIVES

Your Principal Expects Evidence.

Everything your principal is obliged to collect under SUP 12 — attestations, fitness & propriety, customer outcomes, policies — captured once and shareable in a click.

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Attestation-Ready

Periodic sign-offs with approval trail

Outcome Evidence

Consumer Duty posture on demand

One-Click Sharing

Reports your principal can file

Periodic Attestations
Consumer Duty Outcomes
Fit & Proper Records
Financial Promotions Approvals
Policy Register
Training & CPD Log

What Your Principal Asks For Is Growing

Since the FCA’s enhanced AR regime, principals are under direct supervisory scrutiny for their ARs’ conduct — and they pass the burden of proof straight down to you.

Principals Demand More

The December 2022 enhanced regime made principals directly answerable for AR oversight. Annual reviews, data requests and self-assessments now flow down to you — with deadlines attached.

Quarterly Attestation Requests

Every quarter brings another request for policies, training records and complaints data. Compiling it by hand from inboxes and folders eats days you don’t have.

Consumer Duty Outcome Evidence

Your principal has to demonstrate it oversees your customer outcomes (PRIN 2A). “We treat customers fairly” isn’t evidence — structured outcome records are.

Last-Minute Scrambles

When your principal calls for evidence, you shouldn’t be digging through emails and filing cabinets to find what they need — against their deadline, not yours.

Documentation Gaps

Missing policies, unsigned attestations, incomplete training records — the gaps that put your AR agreement at risk at every annual review.

Rising Oversight Fees

Principals pass their compliance costs down the network. The harder your firm is to oversee, the more your AR relationship costs you every year.

The Evidence Your Principal Asks For, Ready Before They Ask

Attestations, approvals, registers and monitoring tasks in one platform — each record signed off, timestamped and exportable the moment the request lands.

Periodic AR attestations

Complete the periodic attestations your principal requires — maker-checker approval, every sign-off timestamped and filed.

Fin-prom pre-approval

Financial promotions logged and routed for approval before they run — the pre-approval trail your principal is required to hold.

The registers they expect

Complaints, breaches, gifts & entertainment and conflicts — recorded once, in the structure your principal reports on.

Tasks with owners + evidence

Monitoring tasks with named owners, due dates and attached evidence — proof the programme actually ran, not just that it exists.

Attestation form — FCA obligations individually signed off with a maker-checker approval workflow and attached evidence

Every formal declaration completed and signed off in-platform — Consumer Duty, SM&CR, GDPR and more, each obligation individually ticked, with a maker-checker approval workflow and an attached evidence trail. The form can’t be submitted until every obligation is signed off — exactly the discipline your principal wants to see.

Compliance Monitoring Hub dashboard — KPI tiles, health score, RAG summary and distribution, status breakdown and monthly trends

Your compliance position on one screen. Live KPI tiles for open, closed and overdue tasks, completion and approval rates, an overall Health Score, RAG summary and monthly trends — the 30-second answer when your principal asks how things stand.

Register submissions tracker — complaints, breaches, gifts and entertainment, conflicts and financial promotions with owners and approval status

Every event your principal expects you to record, in one tracker. Complaints, Breaches, Gifts & Entertainment, Conflicts and Financial Promotions — status chips, named owners, due dates and the same maker-checker approval workflow throughout.

Task calendar — day, week, month and year views aggregating monitoring tasks, attestations and registers with drag-drop rescheduling

Four synchronised views (Day · Week · Month · Year) aggregating tasks from every source — monitoring plan, attestations, registers and custom forms. Filter by owner, status or approval; drag-drop to reschedule — so a quarterly attestation deadline never arrives unannounced.

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Customer Outcomes Your Principal Can Rely On

Your principal answers to the FCA for your customer outcomes under PRIN 2A. Hand them a structured, scored posture — not a promise.

Outcome posture on demand

The four Consumer Duty outcomes scored and evidenced against FCA expectations (PRIN 2A) — a posture your principal can put in front of its own board.

Assessments + product reviews

Chapter-by-chapter assessments and per-product reviews, each with a named owner and attached evidence.

Board & challenge records

Governance, monitoring and challenge recorded as it happens — who reviewed what, when, and what changed as a result.

Vulnerability + complaints

Vulnerable-customer and complaints registers linked to root-cause analysis — the MI your principal’s oversight pack is built from.

Consumer Duty dashboard — health donut, four-outcome performance radar, cross-cutting rules and in-scope products register

A 30-second status check for the whole firm: a Consumer Duty Health donut, the four-outcome performance radar against your own thresholds, the cross-cutting rules, the in-scope products & services register and quarter-on-quarter trend — every PRIN 2A obligation, one screen.

Consumer Duty assessments — four outcomes, cross-cutting rules and wider areas scored against FCA expectations with named owners

The full Consumer Duty assessment, chapter by chapter: the four outcomes, the cross-cutting rules and the wider areas — governance, monitoring, complaints, foreseeable harm and vulnerable customers — each scored against FCA expectations with a named owner and evidence your principal can inspect.

Consumer Duty registers — complaints, monthly MI, trigger events, adverse outcomes, root cause analysis and vulnerability

Every Consumer Duty register in one place: Complaints, Monthly MI, Trigger Events, Adverse Outcomes, Root Cause Analysis, Vulnerability, KPI Thresholds and the Gap Register — each linked to named owners and attached evidence, year-on-year traceable.

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Your People, Provably Fit and Proper

Your principal must hold fitness & propriety evidence for your senior people. Keep it current per person — and hand it over complete.

F&P disclosures

The 55-question FCA Form A Section 5 assessment (FIT 1.3) per person, with a RAG declaration summary — the disclosures your principal must hold on file.

Training & CPD evidence

Conduct-rules training and CPD hours logged per person against the FCA’s 35-hour benchmark, with a full activity log.

Due-diligence documents

DBS checks, references, ID verification and credit checks tracked per person — each with a status and the evidence file attached.

People Compliance dashboard — KPI tiles for Total People, Senior Managers, Certified Persons, F&P and DD outstanding, over a People Records register

Your regulated population on one screen. KPI tiles for Total People, Senior Managers, Certified Persons, F&P Outstanding and DD Outstanding, over a full People Records register — name, job title, role type and email. Click any row to open the record.

Fit and Proper assessment — FCA Form A Section 5, five-node wizard across Criminal, Civil, Business, Regulatory and Other matters

The full FCA Form A Section 5 Fit & Proper assessment, live: a five-node wizard across Criminal · Civil · Business · Regulatory · Other matters, with a RAG Declaration Summary and a one-click Export F&P Certificate — the document your principal files.

Due diligence document tracker — DBS, references, credit check, ID verification and proof of address per person with status and evidence

Every pre-appointment check, tracked to completion. DBS / criminal records, employment and regulatory references, credit check, ID verification and proof of address — each with a status (Required · Received · Not Required) and an attached evidence file, so a gap is visible long before your principal finds it.

Explore People Compliance →

Answers Ready Before Your Principal Asks

Otto is the platform’s built-in compliance advisor, grounded in 150+ expert-authored documents. She reads your firm’s live records — not a generic handbook summary — and drafts the evidence your principal asks to see.

Evidence Packs on Demand

When the quarterly request lands, Otto drafts the pack from your live attestations, registers and monitoring tasks — hours of compilation done in minutes.

Consumer Duty Summaries

Outcome summaries drafted from your live Consumer Duty data — assessments, registers and MI — in the shape a principal’s oversight review expects.

Ask Before They Ask

Ask Otto where your own posture is weakest — overdue tasks, unsigned attestations, open gaps — and fix it before your principal raises it.

AI drafts, humans decide — nothing is auto-submitted, and every fact traces to your firm’s live data.

Manual Evidence vs RegTechPRO

Three ways to answer your principal. Only one has the evidence ready before the email arrives.

The Old Way
Manual Evidence Packs
Days of compilation, every quarter
  • Evidence scattered across spreadsheets, inboxes and folders
  • Attestations chased and returned by email chains
  • Consumer Duty “evidence” written from memory at review time
  • Training records rebuilt person by person on request
  • Every principal request becomes a fire drill
The RegTechPRO Way
RegTechPRO
Three simple plans, no long-term contract
  • Attestations signed off with a timestamped approval trail
  • Consumer Duty outcomes structured, scored and evidenced
  • F&P, training and CPD records current per person
  • Registers your principal expects — complaints, breaches, fin proms
  • One-click PDF exports your principal can file
The Stack Way
5+ Separate RegTech Platforms
£20,000–£50,000/year across the stack
  • Attestations in one tool, policies in another, MI in a third
  • 5+ vendor renewals, 5+ contracts, 5+ data silos
  • No single evidence trail your principal can audit
  • Per-seat charges as your team grows
  • Reconciliation overhead before every principal review
FAQs

Appointed representatives. Questions Answered.

What an AR firm wants to know about evidencing compliance to its principal.

Does my principal need to subscribe to RegTechPRO?
No. You run your own subscription and the data stays yours. When your principal asks for evidence — attestations, outcome summaries, training records — you export it as a PDF or walk them through it on screen. Nothing about your setup depends on what software your principal runs.
Can my principal see my data?
Only what you choose to share or export. Your firm’s records sit in their own workflow, keyed by an immutable workflow ID — the sole key the platform filters data by. Nobody outside your firm has access unless you grant it: sharing is a deliberate act, not a default.
What if my principal uses RegTechPRO too?
Even better. Their SUP 12 AR-oversight module is built to read exactly the evidence you’re producing — due diligence, attestations, approvals. You’re speaking their language: the evidence you export arrives in exactly the shape their approvals process expects, with no re-keying at their end.
What happens if I switch principals?
Your compliance record travels with you. Because the evidence — attestations, Consumer Duty assessments, F&P records, registers — belongs to your firm’s workflow, not to a principal, a new principal’s onboarding due diligence starts from a complete, organised history rather than a blank sheet.
What happens at the annual review?
Under the enhanced AR regime your principal reviews your firm every year — the fitness and propriety of your senior people, your activities and your customer outcomes. On RegTechPRO that material is already structured: F&P records per person, Consumer Duty posture, complaints and breaches registers, the full attestation history. The review becomes an export, not a project.
We’re an insurance distributor / mortgage broker / introducer — does it fit?
Yes. The framework is the same for every AR type — attestations, outcome evidence, people records, policy register — while the registers and monitoring content flex to your regulated activities. Insurance distributors, mortgage intermediaries, investment ARs, payment services firms and introducers all run on the same platform.

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